Features and functions of virtual PBX Both "hardware" and "cloud" PBXs have their strengths and weaknesses, but if we consider small and medium businesses, the score is definitely in favor of a virtual PBX. , and benefit, but that's not all. Virtual telephony offers many pleasant bonuses that make business communications more effective. The bonuses in this case are:
"Smart" call forwarding between company ecuador email list employees A single phone number with call forwarding that is not tied to a specific address Missed Call Notifications In case of a missed call, Virtual PBX automatically notifies that a client has called Statistics and reporting Recording and history of all calls, which can be viewed in your personal account Ability to change the redirection direction yourself Voice menu IVR Voice menu that distributes calls to employees or directs them to voicemail or an autoinformer.
Routing by geography and price Callback Black white lists API integration with CRM API is a set of mechanisms developed for the integration of IT systems, which, if properly configured, can exchange information between the CRM system and the accounting program (for example, 1C), between the CRM system and the website, as well as many other programsNot long ago, a new topic for active discussions appeared in the telecommunications sphere - eSIM.
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