Best Practices When Calling ACD Yarmouth

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mimakte
Posts: 182
Joined: Wed Dec 18, 2024 6:35 am

Best Practices When Calling ACD Yarmouth

Post by mimakte »

To get the most effective support from ACD’s Yarmouth office, follow these tips:

Know your vessel and trip details: Be ready to provide vessel name, DFO log number, and trip start date.

Use local calls when possible: Dialing the local numbers during regular business hours ensures faster response.

Use the 24/7 hail line for urgent issues: Particularly shareholder database useful while at sea or when after-hours assistance is necessary.

Keep documentation handy: If faxing, mark clearly as "Attention: Yarmouth Office" and label the nature of your document.

Email backups if needed: Though not listed publicly, internal operations often use email to supplement calls—ask during your call for confirmation.

By preparing ahead, you'll make each interaction faster and more productive.

4. Alternative Contact Channels & Regional Offices
While Yarmouth serves much of southwestern Nova Scotia, Atlantic Catch Data operates additional regional offices and contacts:

Halifax Office: Located at Halifax (1801 Hollis Street, Suite 1220), phone (902) 422‑4745, fax (902) 422‑9780
dfo-mpo.gc.ca
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acdatsea.com
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atlanticcatchdata.ca
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. Useful for regional coordination.

Other regional offices: ACD also has operations in Pictou, Sydney, and Newfoundland. Contact via central lines to be directed to the appropriate office.

Government listings: Fisheries and Oceans Canada’s site includes Yarmouth contacts, both local and toll-free, ensuring compliance with federal monitoring requirements
interfishmarket.com
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411.ca
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atlanticcatchdata.ca
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acdatsea.com
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interfishmarket.com
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atlanticcatchdata.ca
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interfishmarket.com
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dfo-mpo.gc.ca
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yellowpages.ca
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.

If you're unsure which office to call, start with Yarmouth—ACD staff will direct you appropriately.
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