Since we know this idea is feasible, it's only a matter of time," Gunawardena said.In the past, we were representatives of a small business of almost microscopic size. And for a long time we lived off the flow of clients from previous educational projects. It's great when clients don't need to be explained what and how - they already know, appreciate and love you. However, there comes a time when an individual entrepreneur thinks about becoming bigger. This is where the difficulties began to arise. We have a good command of email newsletter technologies, but since our product is quite complex for people who are far from the Internet and social networks, after a couple of successful newsletters, we were hit with a barrage of calls with questions and clarifications.
We are not exaggerating. Yes, a barrage. On dubai email list the one hand, it's great, we're awesome, and we'll have a lot of new clients. BUT! 1. Sometimes we receive 30-40 calls a day. The people calling are often very unprepared, and we have to explain the obvious to them. At the same time, our business is not yet the team's main source of income; there are projects that we run for the "sharks" of big business. And with these calls, we begin, to put it mildly, to fail to complete our main tasks. 2.
We clearly understand that there is no point in hiring new employees. The income is not that high yet, and the office does not yet allow for a call center, a bunch of people and equipment. And why? We need something else. And yes, we want to be as autonomous as possible. If we perform the functions of an entire copywriting department and even a sales department, then we can somehow handle the functions of a call center. Everything needs to be automated! 3. It's easy to say - automate! There are a huge number of telecom companies on the market. All of them have many products, each of which is full of nuances in setting up.
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