Your best salesperson is your customer
Posted: Tue Jan 07, 2025 4:15 am
“To say that a person feels listened to means a lot more than just their ideas get heard. It's a sign of respect. It makes people feel valued.”
Deborah Tannen, author and Professor of Linguistics Georgetown University
All in all, you have a better picture of their needs. You have a wealth of information with which you can improve the service and make your customers more satisfied. And with which you can (have) create extremely relevant and rich content; usable for both existing customers and prospects. For all steps in the customer journey.
It provides valuable, authentic content from first hand. Content that no one else can create, because there is simply no other provider who can tap into such an inexhaustible source of information as you can. Content that allows you to distinguish yourself from the competition. Content that you offer via your own interactive webinars where you give viewers the opportunity to ask questions that you and experienced customers answer live. In this way, you immediately demonstrate the added value of your own services. By sharing this content, you increase your own expertise and work on your reputation as a highly knowledgeable partner. The greater your expertise, the less you will be seen as the party that only arranges the technology. You increase your added value.
the_end
What's happening to met a customer who knows that he is being listened to seriously? Who notices that the services he uses have improved, partly thanks to his feedback? Who learns how to get more out iran phone data of his webcasts thanks to you? Who sees you as an authority?
That customer is happy. He won't be leaving you anytime soon. He becomes an ambassador. And he will help you find new customers. Seen in this light, the end of the customer journey is the very beginning.
hit later.
The list of keywords comes straight out of the Google Adwords keyword tool. In itself, such a list can be very useful. The list gives an idea of what people are searching for on the internet, and how difficult it will be to reach the first page of search results. But the next question is: what now? What are we going to do with this list.
Deborah Tannen, author and Professor of Linguistics Georgetown University
All in all, you have a better picture of their needs. You have a wealth of information with which you can improve the service and make your customers more satisfied. And with which you can (have) create extremely relevant and rich content; usable for both existing customers and prospects. For all steps in the customer journey.
It provides valuable, authentic content from first hand. Content that no one else can create, because there is simply no other provider who can tap into such an inexhaustible source of information as you can. Content that allows you to distinguish yourself from the competition. Content that you offer via your own interactive webinars where you give viewers the opportunity to ask questions that you and experienced customers answer live. In this way, you immediately demonstrate the added value of your own services. By sharing this content, you increase your own expertise and work on your reputation as a highly knowledgeable partner. The greater your expertise, the less you will be seen as the party that only arranges the technology. You increase your added value.
the_end
What's happening to met a customer who knows that he is being listened to seriously? Who notices that the services he uses have improved, partly thanks to his feedback? Who learns how to get more out iran phone data of his webcasts thanks to you? Who sees you as an authority?
That customer is happy. He won't be leaving you anytime soon. He becomes an ambassador. And he will help you find new customers. Seen in this light, the end of the customer journey is the very beginning.
hit later.
The list of keywords comes straight out of the Google Adwords keyword tool. In itself, such a list can be very useful. The list gives an idea of what people are searching for on the internet, and how difficult it will be to reach the first page of search results. But the next question is: what now? What are we going to do with this list.