How to measure sales success with artificial intelligence on WhatsApp?

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To effectively train an AI agent, you need to provide relevant information about your business, such as your website, documents, and FAQs. This will ensure that your agent is well-prepared to meet your users’ needs.

How does AI improve the shopping experience on WhatsApp?

AI enables you to personalize interactions based on a lead’s purchase history and preferences, offering product recommendations, predictive messaging, and quick responses. Additionally, automation bc data reduces wait times and increases customer satisfaction.

How does AI help in recovering abandoned carts?

AI can send automated, personalized reminders to customers who have abandoned their carts, increasing their chances of conversion. These reminders can include offers or incentives to encourage them to complete their purchase.

Is AI personalization safe for user data?

Yes, as long as the company uses tools that comply with the LGPD and implements security measures such as encryption and access controls. Ensuring data protection is essential to maintaining customer trust.


Track metrics such as response rate, conversion, average interaction time, and engagement with personalized messages. These metrics help you adjust strategies and continually improve the customer experience.