Bombarding leads with too many messages or sending them at inconvenient times (e.g., late at night, during specific religious hours in Bangladesh) is a guaranteed way to annoy and lose them.
Why it’s a mistake: Disrupts daily life, leads to user frustration, high block/mute rates, and negative brand perception.
How to avoid: Define a strategic communication cadence. Test different times of day to find optimal engagement windows. For off-hours, utilize automated "Away messages" that manage expectations. Respect holidays and cultural norms. Offer easy ways for users to manage their notification preferences or opt-out entirely.
6. Unclear or Missing Call-to-Action (CTA)
Every lead generation message needs a clear purpose. If your CTA is vague, hidden, or non-existent, leads won't know what you want them to do next, leading to stalled conversations and lost opportunities.
Why it’s a mistake: Confusion for the lead, shop resulting in inaction and wasted communication efforts.
How to avoid: Make your CTA prominent, concise, and compelling. Examples: "Reply 'YES' to claim your discount," "Click here for a free demo," "Visit our website to browse products," or "Call us at [Number] to speak with a specialist."
7. Neglecting to Leverage Rich Media and Interactive Features
WhatsApp supports images, videos, documents, voice notes, and interactive buttons. Limiting your messages to plain text is a missed opportunity for engaging and impactful communication.
Why it’s a mistake: Messages become dull, less memorable, and fail to fully capture attention in a visually driven world.
How to avoid: Incorporate high-quality, relevant images, short videos, GIFs, or even personalized voice notes (if appropriate for your brand) to make messages more dynamic. Use interactive buttons (quick replies, call-to-action buttons for URLs) to streamline user journeys. Ensure media is optimized for mobile viewing and varying network speeds common in Bangladesh.
Poor Timing and Excessive Frequency
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