New members who join an organization often have these concerns: Who should I contact about this issue? Am I wasting my
Posted: Wed Dec 11, 2024 5:18 am
New members who join an organization often have these concerns:
Who should I contact about this issue?
Am I wasting my time on something so basic?
I get nervous around people I've never met before, so I'm more tired than usual...
In particular, since spontaneous communication is less new zealand phone number library likely to occur when working remotely, the hurdle for seeking advice tends to be higher.
Our company has a "tutor system" that aims to help new members to become independent smoothly without feeling isolated. The person who provides support is called a "tutor" and the person who receives support is called a "tutee," and we expect the following effects from this system.
Eliminating loneliness
Solving skills issues (advertising expertise, knowledge of specialized tools, efficient work methods, etc.)
Resolving interpersonal issues (creative issues, technical issues, back office questions, etc.)
The concept behind this system is that tutors should be people who are extremely easy to talk to. By focusing on being "easy to talk to," tutors ensure psychological safety for new members and create an environment where they feel comfortable asking for advice.
In this article, I will share what I learned through the tutoring system about how to be an easy-going person, as well as some tips to help new members feel at ease as they work.
>>Download the document set (service documents and case studies) to learn about Ollie's
Table of Contents [ Hide ]
First of all, what does it mean to be "easy to talk to"?
Thinking from the perspective of "people who are difficult to talk to"
When I was asked to be a tutor, I started by thinking about what kind of person would be "easy to talk to" / "easy to ask for advice."
Even though the phrase "easy to talk to" is used in one word, there are many different ways to interpret it, and it can be interpreted in any way depending on the listener, so I found it difficult to define.
So I changed my thinking and thought about what kind of person is difficult to talk to .
The people I think are hard to talk to are...
1. Lack of personal information
Even if I know that "self-disclosure is important for building good relationships," if I were a new member, I think that in an unfamiliar environment, it wouldn't be that I "don't want to" but rather that I "can't do it well."
Therefore, we thought it was important for tutors to "reveal their true selves" by talking about their hobbies, memories from their student days, their strengths and weaknesses, and how they came to be working there.
Therefore, we decided to create a "self-disclosure sheet" like the one below and share it with new members during their first 1-on-1 meeting.
I had also heard from Tuutee that his hobby was watching baseball and that his club/circle activity was in a band, so I incorporated some common topics while also being conscious of creating an environment where he could have a conversation on an equal footing, like, "I don't know anything about baseball or music, so please teach me.
Who should I contact about this issue?
Am I wasting my time on something so basic?
I get nervous around people I've never met before, so I'm more tired than usual...
In particular, since spontaneous communication is less new zealand phone number library likely to occur when working remotely, the hurdle for seeking advice tends to be higher.
Our company has a "tutor system" that aims to help new members to become independent smoothly without feeling isolated. The person who provides support is called a "tutor" and the person who receives support is called a "tutee," and we expect the following effects from this system.
Eliminating loneliness
Solving skills issues (advertising expertise, knowledge of specialized tools, efficient work methods, etc.)
Resolving interpersonal issues (creative issues, technical issues, back office questions, etc.)
The concept behind this system is that tutors should be people who are extremely easy to talk to. By focusing on being "easy to talk to," tutors ensure psychological safety for new members and create an environment where they feel comfortable asking for advice.
In this article, I will share what I learned through the tutoring system about how to be an easy-going person, as well as some tips to help new members feel at ease as they work.
>>Download the document set (service documents and case studies) to learn about Ollie's
Table of Contents [ Hide ]
First of all, what does it mean to be "easy to talk to"?
Thinking from the perspective of "people who are difficult to talk to"
When I was asked to be a tutor, I started by thinking about what kind of person would be "easy to talk to" / "easy to ask for advice."
Even though the phrase "easy to talk to" is used in one word, there are many different ways to interpret it, and it can be interpreted in any way depending on the listener, so I found it difficult to define.
So I changed my thinking and thought about what kind of person is difficult to talk to .
The people I think are hard to talk to are...
1. Lack of personal information
Even if I know that "self-disclosure is important for building good relationships," if I were a new member, I think that in an unfamiliar environment, it wouldn't be that I "don't want to" but rather that I "can't do it well."
Therefore, we thought it was important for tutors to "reveal their true selves" by talking about their hobbies, memories from their student days, their strengths and weaknesses, and how they came to be working there.
Therefore, we decided to create a "self-disclosure sheet" like the one below and share it with new members during their first 1-on-1 meeting.
I had also heard from Tuutee that his hobby was watching baseball and that his club/circle activity was in a band, so I incorporated some common topics while also being conscious of creating an environment where he could have a conversation on an equal footing, like, "I don't know anything about baseball or music, so please teach me.