6 best tools to collect customer feedback
There are several tools you can use to simplify the customer feedback process. Let’s check them out.
1. OptiMonk
OptiMonk is a popup tool used by both online businesses netherlands girl number and ecommerce stores. It helps brands boost their conversions and gain valuable feedback from website visitors and customers.
OptiMonk features:
One-click surveys, radio buttons, multiple-choice questions, and custom-field questionnaires.
Visual feedback dashboard to see the answers and review feedback items in real-time.
Custom fields that can be added to your messages to collect additional client details (e.g. gender, date of birth, or country).
Customize the flow according to your needs and add as many questions as you wish.
OptiMonk pricing:
The Free plan allows websites to try out OptiMonk. There is no limit to the number of campaigns you can deploy using the Free plan.
The Premium plans range from $29/month to $199/month.
The pricing is based on the number of pageviews and additional features.
2. SurveyMonkey
SurveyMonkey customer satisfaction survey tool
SurveyMonkey is an online survey and feedback software used by companies to conduct any type of survey—including product feedback, employee feedback, and marketing research.
