Yes! When you integrate WhatsApp with HubSpot through the preferred HubSpot WhatsApp integration method, all customer conversations are logged directly within your CRM. You can track messages, monitor response times, and analyze engagement metrics.
However, HubSpot's native integration has limitations in automation and dentist data
analytics, platforms like respond.io offer more advanced tracking and reporting capabilities.
How can I stay compliant when messaging customers on WhatsApp?
Businesses must use the WhatsApp Business API, obtain customer consent, and follow WhatsApp messaging policies.
Staying compliant means using approved message templates, avoiding spam-like behavior, and providing opt-in and opt-out options .
How much does it cost to integrate WhatsApp API with HubSpot?
When it comes to HubSpot WhatsApp integrations, costs vary based on your WhatsApp API provider, your HubSpot plan, and WhatsApp conversation pricing.
Only HubSpot Professional and Enterprise plans support integration and automation features, which may require additional tools.
How do I get started with Respond.io?
Sign up for respond.io, connect your WhatsApp Business API, and link it to HubSpot. Once set up, you can sync messages, automate replies, and manage conversations from a shared inbox.
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