Zoho Desk is another complete
Posted: Wed Dec 11, 2024 9:36 am
ticketing system that provides your customer support team with everything they need to resolve issues quickly and efficiently. If you are already using Zoho CRM, this is a perfect add-on as it lets you fully sync your database, allowing you to view the activity and ticket history of all existing users. Some of the features include ticket priority, detail list of pakistan whatsapp phone numbers , and a useful knowledge base. It also supports mobile apps.
Key features:
Customize the Self-Service Portal
Omnichannel ticketing, including social media networks
Automatic Ticket Tagging and Sentiment Analysis
Easy integration with Zoho CRM and other business tools
Multi-language support
advantage:
Three agents can use the software for free
Real-time conversation
Ticket Management
shortcoming:
No tracking feature
Free version is limited to three users
price:
If you have more than three agents, pricing plans start at $12 per agent per month.
Key features:
Customize the Self-Service Portal
Omnichannel ticketing, including social media networks
Automatic Ticket Tagging and Sentiment Analysis
Easy integration with Zoho CRM and other business tools
Multi-language support
advantage:
Three agents can use the software for free
Real-time conversation
Ticket Management
shortcoming:
No tracking feature
Free version is limited to three users
price:
If you have more than three agents, pricing plans start at $12 per agent per month.